Most of us remain thankful for modern technology and how it has speeded up processes and transactions, mostly by letting us carry out such procedures online and at home. Nevertheless, we are more than aware that something human got lost along the way to such efficiencies. So it is with those struggling through poverty in all its many forms. Recent studies are showing that many in low-income situations are seeing less and less of human caseworkers and more and more of online forms, lengthy wait times to reach someone on the phone, and a lengthy array of paperwork just to get through the process of getting assistance. It’s even the subject of a compelling book. In her Automating Inequality: How High-Tech Tools Profile, Police and Punish the Poor,…