How we respond to developments is often predicated by how we were heard. Children learn early and instinctively that if they express an emotion that gets a quick and positive response for their caregivers then they are appreciated. Tone deaf parents often leave a legacy of children feeling frustrated and victimized. Citizens experience similar emotions. A community engagement exercise that doesn’t actually listen and respond to what is being expressed is a recipe for ultimate failure. Proper listening, however, might lead to a new and dynamic future.
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